Service Alert: CyptoLocker Virus

Imagine your laptop being held hostage and you have 72 hours to pay a ransom in order to see your files again? How would this impact you? How would it disrupt your business day or that of your team? I do not often send out blast emails to our customers, but I wanted to make you aware of a particularly destructive virus making its way through the internet. The virus is most commonly called CryptoLocker and there are several versions of it. Please forward this to your entire organization or technical contact at your company. This communication is only being sent to primary contacts. The CryptoLocker virus first made an appearance in early September 2013 and is a “ransomware” virus, meaning that it will not release your computer until the ransom is paid. This payment ranges from $300 to $700 or more. We first became aware of it 3 weeks ago when a colleague informed us it hit one of their sites in Wisconsin. To this day, their network is only limping along having experienced a significant loss of data. It struck closer to home last week when one of our clients was hit and we are still working through it. At this time, it cannot be removed. The virus usually comes attached to an email and is disguised as a PDF document, but it is actually an executable file that delivers a virus payload to the computer. It immediately encrypts files on the computer and any files that this computer has access to, such as server shared folders, making them useless to the rest of the users. Only...