Re-using Previous Employee Accounts
When an employee leaves your business, what policies do you have in place to disable their access? If you don’t have a standard practice in place today, we recommend implementing a policy on this topic. From time to time, we see an associate continue to use a past...
Complete Support Plans are advancing the level of support offered to our Clients
The I.T. landscape is constantly evolving. New threats and vulnerabilities emerge at a whiplash speed. When we started this business 18 years ago, support for businesses was predominantly break/fix. If something didn’t work, you phoned us to come and fix it. The...
Where’s my data?
From the Desk of Kaleb Jacob, Principal CEO Cloud solutions for data storage have opened up options for the modern business to store, share and collaborate with their company’s data. It can be convenient to drop a file in Dropbox or some other cloud product so you...
Malware Takes Down a Massachusetts Business for Three Weeks
From the Desk of Kaleb Jacob, Principal CIO Just today, the ability to obtain a vehicle inspection sticker has been restored after weeks of "systems being down". Nearly 3 weeks ago, the vendor for the emissions testing equipment was hit with a malware attack that...
How Working from Home Increases Risk to Your Organization
From the Desk of Kaleb Jacob, Principal CIO Last week, another facility fell prey to unauthorized access. This time, it could have created unsafe drinking water for a Florida community with just a few clicks. We all remember about a year ago when there was a rush for...
Phishing 101
From the Desk of Tim Verrill, Sr., Systems Engineer By now, you’re likely familiar with the term Phishing – the process by which a Fraudster attempts to get someone to release credentials or sensitive information. Did you know that 91% of successful data breaches...
Password Security
From the Desk of Tim Verrill, Sr., Systems Engineer For small businesses, the importance of having robust passwords is extremely important. Not only do business owners need to ensure their mission-critical data is safe in order to minimize company downtime, they also...
Microsoft Windows 10 Patch
It was on the news this morning the National Security Agency (NSA) recently alerted Microsoft to a flaw in Windows 10, which is now the most widely used operating system. Microsoft responded by releasing a patch to fix this major vulnerability that could expose users...
Is Your Video Security System Affected by the Windows 7 End-of-Life?
We proudly partner with Verkada. They offer high-end hardware combined with an intuitive, software platform (no DVR’s or recording machines) which allow organizations to strengthen the safety and productivity of their surveillance operations. With Windows 7 nearing...
Why Verkada is our choice for security camera solutions
At Eagle Network Solutions, we constantly strive to align ourselves with brands that we feel are high in quality and deliver a great customer experience. Earlier this year, we started offering an impressive security camera solution called Verkada and we like what we...
The Cloud strikes again….
The Cloud: I talk with many clients and potential clients. I meet with business leaders at various events and meetings. "The Cloud" is a topic that comes up all the time. Generally speaking, the business leader is talking about being encouraged to put all their...
Beware of New Phishing Attempt Stating Your O365 Account Will Be Deleted!
For our Office 365 Clients, this hacking effort poses a threat to the security of your network. Please consider sharing this with your teams ASAP! Phishing Email States Your Office 365 Account Will Be Deleted As always, we are here if you need us. To submit a ticket,...
Better Safe Than Sorry – Be Vigilant!
Over the years, our Help Desk gets a fair amount of calls from our clients that had been scammed by someone claiming to be Microsoft or some other competent support entity. It can happen a variety of ways. The most common way is browsing and an image flashes, often...
Good Advice: “Avoid smothering it with a pillow.”
Windows is updating... And the next thing it says is to not turn off your computer. So here you are putting your life on hold while your computer appears to be doing nothing for quite some time. Maybe you really need to get to work and have deadlines to meet. There...
Are Firewall Subscriptions Really Important or Necessary?
Have you updated your firewall subscription lately? There was a time this was not an option, such as when you bought your first router (right after you canceled your dial-up connection for internet access). There were not as many online threats back then. A virus was...
The “Check Engine” Light of Your Business Network….
You know that you should change your oil in your car when a warning light comes on. The light is an improvement from years ago when you had to keep track of maintenance and mileage yourself. IT systems are no different. They need maintenance too, but there isn’t...
The IoT and How it Can Affect Your Business
Several weeks ago, I attended the Cyber Security Summit in Boston for a long and tight agenda on many aspects of cyber security. There were many great sessions, but I wanted to focus on one because it is living with us every day. It’s the IoT, or “Internet of Things.”...
Ransomware in the News! Explained here in easy terms…
How did you fare with what is known as the biggest ransomware attack in history? The good news is that none of our clients have reported any infections. FedEx, government entities, hospitals, cloud environments that affect thousands of users right down to home users...
Traveling to China?
We know many of our clients travel to China regularly on business. Careful consideration should be paid to the security of your data and devices while there and extra steps before, during and after your trip are highly recommended. The attached article sheds further...
Next-generation Wi-Fi provides advanced capabilities
From the Desk of Kaleb- As I read this article about the advanced capabilities of WIFI and what it means to businesses, it seemed like a whitepaper on our MoJo wireless product. We became a MoJo Parnter, formerly Airtight Networks, over two years ago and at first it...
What happened to the Internet?
Last Friday October 22, the information superhighway hit a few potholes by way of a DDoS attack. Some of you might be thinking “DOS,” or “Disk Operating System,” but this is a Denial of Service attack. Officially, it is a DDoS attack - just put the word “distributed”...
Is Your Business Being Offered Faster Internet Speeds? Read On Before Deciding…
We have all seen the offers to boost our internet speed for a special rate from our current Internet Service Provider (ISP) or a competitor. I see them in my inbox, in the mail and even by phone now. As an IT company, we have a 10 x 50 connection. We are in "the...
Why Should Businesses Use Managed Service Providers?
What are Managed Services? Managed services let you offload specific IT operations to an external organization known as a Managed Services Provider. The managed service provider (MSP) assumes ongoing responsibility for monitoring, managing and/or problem resolution...
CryptoLocker Virus Holds Businesses Hostage
Imagine you come home to find an extra lock on all your doors, bars on your windows and the garage door is bolted shut. There’s a sign saying you’ve been locked out of your house until you pay a ransom. There’s no way around these locks and nothing can cut the...
The New Normal for Law Firms and Their Data
Eagle Network Solutions recently co-authored an article in Legal Link Magazine. Rapid and dramatic changes in technology are continuing to challenge businesses of all kinds, including those of attorneys and other professionals. According to the article,” The New...
Tech Tip: Opening an attachment from an unknown source
Dealing with email attachments can be a little daunting at first. There are countless stories on the web of malicious attachments stealing data, bogging down PCs, holding your data hostage for money and even ruining them completely. It is imperative that these...
Service Alert: CyptoLocker Virus
Imagine your laptop being held hostage and you have 72 hours to pay a ransom in order to see your files again? How would this impact you? How would it disrupt your business day or that of your team?