Why NOT to give a departing employee their company owned computer
From the Desk of Kaleb Jacob, Occasionally, a departing employee will ask their employer to take or buy their current work laptop or the employer offers it up as a parting gift for their service. We might be computer gear-heads at Eagle, but we do understand the...
Cisco Duo Warns Third-Party Data Breach Exposed SMS MFA Logs
From the Desk of Kaleb Jacob, Just recently, Cisco put out a press release that their DUO product had suffered a compromise that impacted approximately 1% of their clients that use it. They also indicated that they are reaching out to impacted clients individually and...
Are you an AT&T Customer? You should be aware of a recent breach in 2024
AT&T has admitted to a data breach impacting 73 million customers, contradicting previous denials. The leaked data includes sensitive information such as names, addresses, phone numbers, and for some, social security numbers and birth dates. While AT&T...
The Shift from Antivirus Protection to EDR and XDR Services
For years, we’ve known that you need active, running and updated antivirus on your computer to help keep your computer safe. Like all technology, antivirus is going through an evolution, and it is one you should know a bit more about. First, what is basic antivirus...
T-Mobile Struggles with Multiple Client Data Breaches
In August 2021, T-Mobile, one of the largest mobile carriers in the United States, announced that they had experienced a data breach that had potentially exposed the personal information of over 50 million current, former, and prospective customers. This was not the...
Microsoft Outlook Vulnerability Notification
**Important Information Related to Microsoft Outlook Users ** Today our anti-virus partner Trend Micro gave us a three-hour warning for an important 3:00 p.m. webinar about a Microsoft Outlook vulnerability which requires immediate action. This type of notification...
An important story on a current hacking and scam attempt and how it was resolved
Host Kevin Willett is joined by Steve Labbe of Paradigm PH & A/C and Kaleb Jacob of Eagle Network Solutions sharing an important story on a current hacking and scam attempt on his business and how it was resolved. Click below to watch this important video.
Why Getting a Laptop from a Big Box Store Won’t Save You in the Long Run
From the Desk of Kaleb Jacob If you are an Eagle client, then you know that we are a one stop shop for most technology needs. We quote a lot of equipment for our clients including firewalls, switches, PC’s and laptops. We spend a lot of time researching, quoting and...
MFA / 2FA Authenticator Security
Today it is necessary, and I would argue crucial, to use multifactor (MFA) or 2-factor (2FA) authentication on important resources that you access such as banking sites or email. Most of you probably have the Microsoft Authenticator app or Google Authenticator on...
With a Little Planning, Save Money on Hardware Costs
One way to beat rising costs is to do a bulk purchase on computers and peripherals. If you plan on increasing headcount in the next few months or you want to refresh your PC’s or laptops, it makes sense to reach out to us and ask for bulk pricing on larger...
ENS Partners with Cisco Systems to Offer Umbrella Security System
By Thomas Begush - Service Technician II Would you like to prevent cyber-attacks from happening? Wouldn't it be reassuring to have more visibility to what information is flowing into and out of your company's network? Eagle Network Solutions has partnered with one of...
Re-using Previous Employee Accounts
When an employee leaves your business, what policies do you have in place to disable their access? If you don’t have a standard practice in place today, we recommend implementing a policy on this topic. From time to time, we see an associate continue to use a past...
Complete Support Plans are advancing the level of support offered to our Clients
The I.T. landscape is constantly evolving. New threats and vulnerabilities emerge at a whiplash speed. When we started this business 18 years ago, support for businesses was predominantly break/fix. If something didn’t work, you phoned us to come and fix it. The...
Where’s my data?
From the Desk of Kaleb Jacob, Principal CEO Cloud solutions for data storage have opened up options for the modern business to store, share and collaborate with their company’s data. It can be convenient to drop a file in Dropbox or some other cloud product so you...
Malware Takes Down a Massachusetts Business for Three Weeks
From the Desk of Kaleb Jacob, Principal CIO Just today, the ability to obtain a vehicle inspection sticker has been restored after weeks of "systems being down". Nearly 3 weeks ago, the vendor for the emissions testing equipment was hit with a malware attack that...
How Working from Home Increases Risk to Your Organization
From the Desk of Kaleb Jacob, Principal CIO Last week, another facility fell prey to unauthorized access. This time, it could have created unsafe drinking water for a Florida community with just a few clicks. We all remember about a year ago when there was a rush for...
Phishing 101
From the Desk of Tim Verrill, Sr., Systems Engineer By now, you’re likely familiar with the term Phishing – the process by which a Fraudster attempts to get someone to release credentials or sensitive information. Did you know that 91% of successful data breaches...
Password Security
From the Desk of Tim Verrill, Sr., Systems Engineer For small businesses, the importance of having robust passwords is extremely important. Not only do business owners need to ensure their mission-critical data is safe in order to minimize company downtime, they also...
Microsoft Windows 10 Patch
It was on the news this morning the National Security Agency (NSA) recently alerted Microsoft to a flaw in Windows 10, which is now the most widely used operating system. Microsoft responded by releasing a patch to fix this major vulnerability that could expose users...
Is Your Video Security System Affected by the Windows 7 End-of-Life?
We proudly partner with Verkada. They offer high-end hardware combined with an intuitive, software platform (no DVR’s or recording machines) which allow organizations to strengthen the safety and productivity of their surveillance operations. With Windows 7 nearing...
Why Verkada is our choice for security camera solutions
At Eagle Network Solutions, we constantly strive to align ourselves with brands that we feel are high in quality and deliver a great customer experience. Earlier this year, we started offering an impressive security camera solution called Verkada and we like what we...
The Cloud strikes again….
The Cloud: I talk with many clients and potential clients. I meet with business leaders at various events and meetings. "The Cloud" is a topic that comes up all the time. Generally speaking, the business leader is talking about being encouraged to put all their...
Beware of New Phishing Attempt Stating Your O365 Account Will Be Deleted!
For our Office 365 Clients, this hacking effort poses a threat to the security of your network. Please consider sharing this with your teams ASAP! Phishing Email States Your Office 365 Account Will Be Deleted As always, we are here if you need us. To submit a ticket,...
Better Safe Than Sorry – Be Vigilant!
Over the years, our Help Desk gets a fair amount of calls from our clients that had been scammed by someone claiming to be Microsoft or some other competent support entity. It can happen a variety of ways. The most common way is browsing and an image flashes, often...
Good Advice: “Avoid smothering it with a pillow.”
Windows is updating... And the next thing it says is to not turn off your computer. So here you are putting your life on hold while your computer appears to be doing nothing for quite some time. Maybe you really need to get to work and have deadlines to meet. There...
Are Firewall Subscriptions Really Important or Necessary?
Have you updated your firewall subscription lately? There was a time this was not an option, such as when you bought your first router (right after you canceled your dial-up connection for internet access). There were not as many online threats back then. A virus was...
The “Check Engine” Light of Your Business Network….
You know that you should change your oil in your car when a warning light comes on. The light is an improvement from years ago when you had to keep track of maintenance and mileage yourself. IT systems are no different. They need maintenance too, but there isn’t...
The IoT and How it Can Affect Your Business
Several weeks ago, I attended the Cyber Security Summit in Boston for a long and tight agenda on many aspects of cyber security. There were many great sessions, but I wanted to focus on one because it is living with us every day. It’s the IoT, or “Internet of Things.”...
Ransomware in the News! Explained here in easy terms…
How did you fare with what is known as the biggest ransomware attack in history? The good news is that none of our clients have reported any infections. FedEx, government entities, hospitals, cloud environments that affect thousands of users right down to home users...
Traveling to China?
We know many of our clients travel to China regularly on business. Careful consideration should be paid to the security of your data and devices while there and extra steps before, during and after your trip are highly recommended. The attached article sheds further...